Trade Launch AI
See How Your Call Center Performs.
KPI Manager — Call Center
KPI Manager — Call Center tracks the numbers that show how your call center team is doing: bookings, answered calls, and response time. Enter data manually or upload a spreadsheet. Get a daily action report so you can coach your team on what matters.
Standard rate: $197/month
Founding Offer — First 100 eligible customers get 50% off eligible monthly subscriptions + free guided setup. See current availability.
Who This Helps
Call center managers and owners who want daily visibility into booking rates and call handling without guessing.
What's Included
- Up to 50 active employee profiles per department subscription.
- Up to 10 KPI goals and one assigned manager.
- Seven-day performance trends included.
- Manual data entry and spreadsheet upload supported.
- Automatic phone-system connections are pending provider approval and not yet available.
What You Get
- Track bookings, answered calls, and response time
- Compare call center results against your goals
- Identify which team members need coaching
- Get a daily action report with clear next steps
- Manual entry and spreadsheet upload supported
How to Get Started
Set your call center goals
Enter your target booking rate, answer rate, and response time in the app.
Enter your data
Add results manually or upload a spreadsheet each day.
Read your daily report
Get a clear summary of call center performance and who needs attention.
Pricing
Eligible Founding Rate
$98.50
Standard: $197/month
per month — cancel anytime
For the first 100 eligible customers. The 50% subscription discount continues while your subscription stays active. Availability and final pricing are confirmed at checkout.
Free guided setup included for eligible founding customers.
Monthly pricing is per department. Choose only the departments your business needs.
Choose Your Products30-day money-back guarantee on your first monthly subscription payment. Terms apply.30-Day Money-Back Guarantee
Your first monthly subscription payment is covered by our 30-day money-back guarantee, once per business. Renewals, separately paid setup, and extra usage charges are excluded. Terms apply.
Read the full guarantee policy·Cancellation policyFrequently Asked Questions
Does this connect to my phone system automatically?
Not yet. KPI Manager currently supports manual data entry and spreadsheet uploads. Automatic integrations are pending provider approval.
How many agents can I track?
Each department subscription includes up to 50 active employee profiles, 10 KPI goals, one assigned manager, and seven-day trends.
What does KPI mean?
KPI stands for Key Performance Indicator — the numbers that show how your team is doing.
How do I cancel?
To stop your next renewal, email [email protected] before your renewal date. Include your company name and account email. We will confirm your cancellation and access end date. If your subscription covers multiple products, cancelling it stops renewal for every product in that selection.
Is there a guarantee?
Your first monthly subscription payment is covered by our 30-day money-back guarantee, once per business. Renewals, separately paid setup, and extra usage charges are excluded. Terms apply.
Ready to Try KPI Manager — Call Center?
Questions? Email [email protected] for setup assistance.
30-day money-back guarantee on your first monthly subscription payment. Terms apply.← Back to all AI Tools