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Know What Needs Attention.
KPI Manager — Service
KPI Manager — Service tracks the numbers that show how your service team is doing: average ticket, conversion rate, and callbacks. Enter your data manually or upload a spreadsheet. Get a daily action report so you always know what needs attention.
Standard rate: $197/month
Founding Offer — First 100 eligible customers get 50% off eligible monthly subscriptions + free guided setup. See current availability.
Who This Helps
Service managers and owners who want clear daily visibility into technician performance without digging through spreadsheets.
What's Included
- Up to 50 active employee profiles per department subscription.
- Up to 10 KPI goals and one assigned manager.
- Seven-day performance trends included.
- Manual data entry and spreadsheet upload supported.
- Automatic CRM connections are pending provider approval and not yet available.
What You Get
- Track average ticket, conversion rate, and callbacks per technician
- Compare results against your company goals
- Spot problems before they become expensive
- Get a daily action report with clear next steps
- Manual entry and spreadsheet upload supported
How to Get Started
Set your goals
Enter your target numbers for average ticket, conversion, and callbacks in the app.
Enter your data
Add results manually or upload a spreadsheet. Automatic CRM connections are pending provider approval.
Read your daily report
Each day you get a clear summary of what is on track and what needs your attention.
Pricing
Eligible Founding Rate
$98.50
Standard: $197/month
per month — cancel anytime
For the first 100 eligible customers. The 50% subscription discount continues while your subscription stays active. Availability and final pricing are confirmed at checkout.
Free guided setup included for eligible founding customers.
Monthly pricing is per department. Choose only the departments your business needs.
Choose Your Products30-day money-back guarantee on your first monthly subscription payment. Terms apply.30-Day Money-Back Guarantee
Your first monthly subscription payment is covered by our 30-day money-back guarantee, once per business. Renewals, separately paid setup, and extra usage charges are excluded. Terms apply.
Read the full guarantee policy·Cancellation policyFrequently Asked Questions
Does this connect to ServiceTitan or ThermoGrid automatically?
Not yet. KPI Manager currently supports manual data entry and spreadsheet uploads. Automatic CRM connections are pending provider approval.
How many technicians can I track?
Each department subscription includes up to 50 active employee profiles, 10 KPI goals, one assigned manager, and seven-day trends.
What does KPI mean?
KPI stands for Key Performance Indicator — the numbers that show how your team is doing.
How do I cancel?
To stop your next renewal, email [email protected] before your renewal date. Include your company name and account email. We will confirm your cancellation and access end date. If your subscription covers multiple products, cancelling it stops renewal for every product in that selection.
Is there a guarantee?
Your first monthly subscription payment is covered by our 30-day money-back guarantee, once per business. Renewals, separately paid setup, and extra usage charges are excluded. Terms apply.
Ready to Try KPI Manager — Service?
Questions? Email [email protected] for setup assistance.
30-day money-back guarantee on your first monthly subscription payment. Terms apply.← Back to all AI Tools