Booster Tech Weekly Program
Install a Consistent Service Call Procedure Into Every Tech on Your Team
A 12-week done-for-you weekly training program that transforms how your technicians run a service call — from the moment they pull up to the moment they leave with a signed invoice.
What Is the Booster Tech Weekly Program?
Booster Tech is a structured 12-week training program delivered weekly to your technicians. Each week covers one critical component of a professional service call — from the initial greeting to the maintenance agreement close. By week 12, your entire team is running the same consistent, professional procedure on every call.
Inconsistent Techs Are Costing You Customers and Revenue
When every tech runs a service call differently, you get inconsistent customer experiences, inconsistent revenue, and inconsistent reviews. Your best tech closes 80% of jobs and sells agreements on every call. Your worst tech quotes the minimum and leaves without asking. Booster Tech closes that gap — systematically, week by week.
The 12-Week Curriculum
The Professional Arrival
First impressions, uniform standards, truck presentation, and the greeting that sets the tone for the entire call.
The Thorough Walkthrough
How to do a complete system assessment — not just fix what's broken — and uncover additional needs the customer didn't call about.
Diagnosing Like a Pro
Systematic diagnostic process that finds the real problem, builds customer confidence, and sets up the options presentation.
The Options Presentation
How to present Good-Better-Best options clearly and confidently so customers choose their level — and your average ticket goes up.
Handling Price Objections
Scripts and practice for the most common objections — price, timing, need to think about it — so your techs close more jobs.
The Maintenance Agreement Pitch
A repeatable, non-pushy process for presenting and closing maintenance agreements on every applicable call.
Upselling Without Being Pushy
How to identify and present additional services and upgrades in a way that feels helpful — not salesy.
The 5-Star Close
How to wrap up every call in a way that earns a 5-star review — the ask, the timing, and the follow-through.
Handling Difficult Customers
De-escalation, complaint handling, and how to turn an angry customer into a loyal one.
Communication & Professionalism
Written and verbal communication standards — texts, calls, updates, and how your techs represent your brand in every interaction.
Time Management in the Field
How to run an efficient day — managing job time, travel, and unexpected delays without falling behind.
The Complete Service Call
Full integration of all 11 weeks — role-play, review, and certification of the complete professional service call procedure.
What's Included
12 Weekly Training Sessions
One focused training session per week, delivered to your team in a format they can absorb without disrupting the work day.
Done-For-You Delivery
We run the training. You don't have to prepare anything, facilitate anything, or figure out how to teach it.
Role-Play & Practice
Every session includes practice scenarios so skills get built through repetition — not just listening.
Manager Briefings
Weekly briefings for your managers so they know what was covered and can reinforce it in the field.
Progress Tracking
We track each tech's development through the program so you know who's improving and who needs extra attention.
Reinforcement Materials
Quick-reference cards and checklists your techs can keep in their truck to reinforce what they've learned.
What Booster Tech Delivers
Ready to Build a Team That Runs Every Call Like Your Best Tech?
Let's talk about your team and get them enrolled in the next Booster Tech cohort.
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