Service Agreements & Maintenance Programs
Turn One-Time Customers Into Predictable Monthly Revenue
Service agreements are the most powerful tool in the trades for building recurring revenue, increasing customer retention, and smoothing out the seasonal swings that keep you up at night.
Without Recurring Revenue, Every Month Starts at Zero
If your revenue depends entirely on new calls and new customers, you're on a treadmill. One slow season, one bad weather month, one competitor undercutting you — and your cash flow takes a hit. Service agreements change that equation. They give you a base of recurring revenue you can count on, and customers who call you first every time.
What's Included
Agreement Design
We design your service agreement tiers — what's included, what's excluded, pricing, and renewal terms.
Pricing Strategy
We price your agreements to be attractive to customers while protecting your margins and ensuring profitability.
Sales Process Build
Scripts and processes for your CSRs and techs to present and sell agreements on every applicable call.
Software Setup
We set up your agreements in your field service software so renewals, reminders, and scheduling are automated.
Renewal Campaign
Email and text campaigns to convert existing customers to agreement holders and renew expiring agreements.
Performance Tracking
We track agreement sales rate, renewal rate, and revenue per agreement so you can see the program growing.
We've Built Maintenance Programs That Actually Sell
The difference between a maintenance program that sits on a shelf and one that generates real recurring revenue is execution — the right pricing, the right sales process, and the right systems behind it. We've built programs that trades businesses actually sell and customers actually renew.
Ready to Build Recurring Revenue Into Your Business?
Let's design a maintenance program that your team can sell and your customers will love.
Book a Free Strategy Call